The school opens an hour before each class begins to give everybody a chance to make sure that their microphone and headset work properly. PLEASE do not come in at the last 5 minutes to test your equipment as it will disturb the other students. Please do this check ahead of time.

The easiest way to check the headset is to click on the ‘ear’ icon at the bottom of the chat main screen.

This will bring up a list of different sounds. You can use this list to test your headset. Some sounds on this list are somewhat abrasive, loud and scary.

Please, if other students are in the schoolroom, when you are going to check your sound, only use the Bell so other students won’t jump out of their chairs!  When you click on the word Bell you will hear the sound of bell. If you hear the sound then the audio is working properly.

Sometimes your computer may have a couple different drivers for the sound card in your system.

Click on the down arrow to the right of the window where your soundcard name is displayed.  A drop down window will open and offer a few more choices for sound.  Try each one to see which works best for  you and then go back and  click on the Bell untill you find a sound card driver that works. Next click the "APPLY" button then click on the "OKAY" button.

Place your mouse cursor on the mic icon at the bottom of the chat main window.

Right-click your mouse and the following screen will be displayed.

Make sure that the volume control is all the way up.

I can’t hear any sound when I click on the bell

Click on the audio play control button and make sure that the sound control bar is all the way up.  Also make sure that mute does not have checkmark on it.

If you still have the problem hearing the bell you may have the following problem:

1) a sound card problem

2) you headset is plugged in the wrong holes in your soundcard

3) you have a faulty headset.

4) your headset is not placed on your head (just kidding!)